LEGAL & TRANSPARENCY
Privacy information
How to find our privacy policy and who to contact about your data.
About this English page
This page is provided for the information of our international guests. The legally binding text is the German version: Datenschutzerklärung (German). This English page does not create, change or replace any contractual terms. If you have any questions, please contact us at info@wolfsteiner-bergchalets.de or +49 151 68597800.
Controller
Wolfsteiner Bergchalets eGbR, Solla 9a, 94078 Freyung, Germany. Email: info@wolfsteiner-bergchalets.de, phone: +49 151 68597800.
Our privacy policy
Our full privacy policy (Datenschutzerklärung) is currently available in German only: read the privacy policy (German).
Among other things, it covers: the controller, the legal bases for processing, visits to this website and server log files, hosting, contacting us, availability checks and bookings via the external booking portal (Toubiz / Holidu Smart Destination), booking enquiries, stays and payment, cookies and consent, recipients and storage periods, your rights, your right to lodge a complaint, and the optional introduction to the Vorreiter Clinic.
Enquiries via WhatsApp or email
When you use the enquiry forms on this website, WhatsApp or your email program opens with a prepared message. Nothing is sent automatically – you decide whether to send it. Please do not send us any health information; medical information belongs exclusively in your direct communication with the Vorreiter Clinic.
Your rights
If you have questions about your data or would like to exercise your rights, please contact us at info@wolfsteiner-bergchalets.de. Details are set out in the German privacy policy.