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Your personal enquiry in just a few steps.

01 What is it about?
02 Which chalet are you interested in? No problem – we are happy to recommend the right chalet for you.
03 Preferred dates
04 How many people are travelling?
05 Anything else we should know?

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LEGAL & TRANSPARENCY

Cancellation

How to cancel and where to find the binding cancellation terms.

About this English page

This page is provided for the information of our international guests. The legally binding text is the German version: Rücktritt & Stornierung (German). This English page does not create, change or replace any contractual terms. If you have any questions, please contact us at info@wolfsteiner-bergchalets.de or +49 151 68597800.

Binding cancellation terms in German

Our cancellation terms are part of our terms and conditions and are currently available in German only. The German version is legally binding: cancellation page (German) · terms and conditions (German).

How to cancel

Please always cancel via the route you used to book. If you booked via the booking portal, the portal's process applies. For direct bookings, please contact us in writing (for example by email). Please have your name, booking details and dates ready.

Cancellation form

A cancellation form (PDF, German) is available: download the cancellation form (PDF, German).

Questions about cancellation?

Please contact us – perhaps there is an alternative: info@wolfsteiner-bergchalets.de or +49 151 68597800.